Cookies and Privacy
WHAT PERSONAL INFORMATION ABOUT CUSTOMERS DOES PLANET DOORS GATHER?
The information we learn from customers helps us personalize and continually improve your shopping experience at Planet Doors. Here are the types of information we gather.
INFORMATION YOU GIVE US
We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
We will never store your personal banking, credit/debit card details. Card payments are taken by a third party (Klarna) As a financial organisation they handle the privacy of your financial information during the purchasing of your goods.
We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies,” and we obtain certain types of information when your Web browser accesses Planet Doors. Scroll to the bottom of this page to see examples of the information we receive. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at Planet Doors if we cannot recognize you, we want you to be aware that these tools exist.
To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Planet Doors if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this by selecting unsubscribed in the newsletters menu.
INFORMATION FROM OTHER SOURCES
For reasons such as improving personalization of our service we might receive information about you from other sources and add it to our account information. We also sometimes receive updated
delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.
WHAT ABOUT COOKIES?
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as automatic login and permanent shopping carts for storage of items in your Shopping Cart between visits. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of Planet Doors coolest features, and we recommend that you leave them turned on.
DO WE SHARE THE INFORMATION IT RECEIVES?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only with the subsidiaries Planet Doors controls and as described below.
AFFILIATED BUSINESSES WE DO NOT CONTROL
We work closely with our affiliated businesses. In some cases, these businesses operate stores at Internal Doors or sell offerings to you at Planet Doors. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. You can tell when another business is involved in your transactions, and we share customer information related to those transactions with that business.