UK WIDE DELIVERY

5 STAR REVIEWED

COMPETITIVE PRICES

MASSIVE RANGE OF DOORS

DELIVERY

Doors

1 Door £40 + VAT

2 or more Doors £60 + VAT

Non Door Orders

Delivery prices for orders that are for accessories only (i.e. no doors):

£17 + VAT

COLLECTION

Collection is free from our Telford store, see details on our contact page

TERMS

We always endeavour to dispatch goods so that delivery can be made within the agreed time frame, but we cannot be held responsible for external factors which may affect delivery. These factors can sometimes be beyond our control. Please allow up to a maximum of 28 working days on in stock items for delivery to be made.

For full details of your delivery or the delivery services we can offer, please see our Delivery Policy and charges.

RETURNS & REFUND POLICY

Any product can be returned subject to the following exemptions, special orders of any type, bespoke timber, bespoke or made to order doors & frames, bespoke fire, PVC doors and Composite doors.

You have 14 days from the date of shipping and any returnable item must be returned by your own courier at your own expense, if it is small enough for Royal Mail to deliver it we are happy to accept this route but cannot be responsible for any item that goes missing by any of your chosen courier returns routes.

In some instances we can offer a courier to collect this for you however a charge will apply and we cannot accept liability for any damages, we prefer the consumer to return the goods but please ask our advice as there may be 2 or more suppliers involved from different parts of the country in what we sell as a single product, we are not bound to offer a collection service.

Items must be received back in our care in the packaging they were supplied in and with all items including fitting instructions or other paper work sent originally within the product, they must be without damage in order to receive a refund, no refunds will be completed until the goods are received and checked for damage.

We aim to refund you within 14 working days but until the goods are returned, checked and confirmed as suitable for resale delays can happen.

Finally, we have a right to deduct an amount in part or in full from the reimbursement if you have diminished the value of any of the goods being returned by handling them beyond what is necessary to establish their nature, characteristics and function.

The Distance Selling Regulations established a test as to whether consumers have handled the goods in a way beyond what might reasonably be allowed in a shop.

DELIVERY OPTIONS

We deliver throughout the U.K. Mainland we deliver direct to your home or your project but you must be aware that the delivery is to your front door, not inside the home or taking the goods up flights of stairs in the case of flatted dwellings, please make sure you have sufficient help or equipment for offloading doors especially larger quantities or heavier products. Delivery of your items are dependant on stock, we endeavour to ship items in stock orders within 7 days.

We can also deliver to Eire, Northern Ireland, the highlands of Scotland and most offshore Islands, exports by arrangement. £TBA + VAT per full door order, please call for a quotation.

All Island deliveries may take an extra 7 days on top of the availability timescales advertised throughout the site.

FROM OUR INSTAGRAM

@planetdoors.ltd

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